Online Backup - Technical FAQ

How do I receive my username?

Is the username case sensitive?

What does UltraSafe mean to me?

Is the password case sensitive?

Should I choose the "save the password" option at the login screen the SJT software presents when it starts?

Can I run multiple SJT Backup accounts from one client computer?

Can I use a single SJT Backup account on multiple computers?

How do I know what needs to be backed up?

How do I add folders and files to the list of what is backed up?

How can I find a file when I don't know where to look for it?

Why can't I see my Outlook .pst file?

How to backup an Outlook .PST file?

Do I have to select each file for protection individually?

How do I set a schedule?

What are the Domain/Username/Password fields used for?

Once a schedule is set, how can I check it?

How can I re-set a schedule to another time?

How can I know my ISP speed?

What email address should I use for the reports?

Can I change the email address later?

Does the email address field support multiple addressees?

How do I find the Classic View?

What is the difference between running on a schedule and running with no user logged on?

What should I be aware of in order to properly set the Caching Option?

What if my files are in a folder of all mixed types and I only want certain types Protected in my account?

Is there any other way to do this same operation if there are several file types involved in the consideration?

Why can't I read the full filename in the Backup Mode on-screen display?

Can I change the session checklist without completely re-doing it?

What happens to my backed up files if I delete the local copy from the uploading computer?

What happens to my backed up files if I remove a selected and backup file from the session check list?

I selected my Outlook .pst file in the Wizard and it hasn't been backed up – why not?

How can I share a file?

How can I share a folder of files?

Can a Shared file recipient re-upload?

What if a common file on a server is accessed by many during a period, which version will be saved - or will all?

What if a file is downloaded to many computers for response work and then re-uploaded to a shared account from all, which version is saved - or will all?

Can a Network Administrator download backed up files and re-upload them?

Can SJT backup SQL databases?

How can I disable/enable the email backup reports?

SJT Online Backup provides the industry’s best online backup solution for Home Users & Businesses. SJT’s Online Backup technology solution provides continuous data protection for thousands of Home & Business users world-wide. Our Backup Software is loaded with state of art backup features like remote data access, unlimited versioning, powerful data recovery to protect your personal & business data 24/7. Whatever your data, whether its digital music, photos or video or business databases or application data, Start backing up with SJT Online Backup today! SJT Online Backup is powered by SOS Online Backup.

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